What happens when none of the current account owners are available?
Our obligation is always to the current account owner(s). Therefore, we will not be in a position to add any new members to the account without receiving permission from a current account owner, communicated from the email address registered with us. The most prompt way to add an owner is through existing owner only.
In case an individual fails to contact the account owner themselves. We will gladly reach out to the owners through registered email addresses on individual’s behalf. In this scenario, Permission of adding an individual as a new owner will be granted only if the permission is received from the registered email address of the current owner(s).
A court order is required to add another owner to the account when none of the above scenarios is an option.
Late / no payment policy: Our late payment policies are flexible. If the account has been frozen due to non-payment for less than a week, we’d be glad to thaw the account for a week in order to let you have access to your work in the meantime.